@article{
  author = {Hosseini, Seyed Mohammad Hassan, Falllah, Atefeh, Lotfi, Mohsen},
  title = {Investigating the effect of Electronic Customer Relation Management (E-CRM) on organizational innovation in government service organizations (Case study: Semnan government counter offices)},
  journal = {Journal of Innovation and Value Creation},
  year = {2023},
  volume = {11},
  number = {22},
  pages = {47-62},
  doi = {}
}