TY - JOUR AU - Hosseini, Seyed Mohammad Hassan AU - Falllah, Atefeh AU - Lotfi, Mohsen TI - Investigating the effect of Electronic Customer Relation Management (E-CRM) on organizational innovation in government service organizations (Case study: Semnan government counter offices) JO - Journal of Innovation and Value Creation VL - 11 IS - 22 SP - 47 EP - 62 PY - 2023 DO - ER -