List of Articles کیفیت خدمات

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  1 - چارچوبی برای شناسایی و رتبه‌بندی شاخصهای ارزیابی کیفیت خدمات الکترونیک (مورد کاوی: وبسایت گلستان دانشگاه پیام‌نور)
  Hossein Babaee
• Open Access Article
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  2 - Assessing the e-service quality of Payame Noor University
  Somayeh Ahari
• Open Access Article
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  3 - Assessment of self-serving technologies according to customer’s continuous usage of self-serving banking services
  behnam golshahi
• Open Access Article
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  4 - QoS Evaluation and Optimization for Mobile Telecommunication Networks Using Key Performance Indicators: A Case Study for Kerman City
  Mihsen Sheikh-Hosseini
• Open Access Article
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  5 - Assessing the state of e-service excellence gap in Payam-Noor University
  Mahdi Moeinie Kia Adel Zahd bablan
• Open Access Article
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  6 - Identification of the Factors and Indicators of the Model of Quality Assessment of the Game Industry Services on the Cloud Platform
  Mohammad Taghi Taghavifard mohamadali abaspour
• Open Access Article
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  7 - Designing a Fuzzy Expert System For Measuring E-Banking Service Quality
  shohreh nasri علیرضا  حسن زاده علی  رجب زاده
• Open Access Article
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  8 - Identify factors affecting Internet Banking Service Quality Case Study: Mellat Bank customers
  maryam akhavan مجید باقری
• Open Access Article
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  9 - The survey of the effect of Workplace Spiritually on Service Quality with emphasize on Organizational Citizenship behavior
      Ali shariat nejad
• Open Access Article
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  10 - Quality Evaluation of in-Service Trainings Based on Quality of Services Approach in Shahid Sattari University of Science and Technology
    محمود غلامی شعبان  مرادی
• Open Access Article
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  11 - Consumer Behavior in E-Tourism Services
  sakineh jafari Mohammad najjarzadeh rezvan Golestaneh narjes deyrgandom
• Open Access Article
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  12 - The Impact of Management Commitment in Service Quality on Job Satisfaction of Employees in the Hotel Industry: The case of five-star hotels in Tabriz
  jafar bahari Sadegh  Salehi Marjan  Bazleh
• Open Access Article
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  13 - Investigating the Effect of Organizational Citizenship Behavior on Service Quality, and Customers' Satisfaction and Loyalty in the Hotel Industry: A Case Study of Mazandaran Province’s Parsian International Hotels
  jafar bahari mehdi karoubi Shahla  Bahari
  10.52547/journalitor.35756.10.20.157
• Open Access Article
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  14 - Energy-saving Method in GPON Using Optimal Point Based on Gradient Descent
  AliAkbar Nikoukar Hamidreza Goudarzi ali iloon kashkooly
• Open Access Article
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  15 - Evaluating the quality of educational services of the technical faculties of the technical faculties of the University of Tehran based on the headperf model
  Mohammad Eslahi hassan mahjub reza eslahi
• Open Access Article
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  16 - The impact of responsiveness and quality of electronic services (digital transformation plan) of social security on the trust of small business employers in the social security organization with the mediating role of employer satisfaction (case study: small business employers of Shazand city)
  fataneh yarahmadi Reza baderestani
• Open Access Article
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  17 - Examining The Satisfaction Of Patients Visiting The Emergency Department Of PourSina Educational-Medical Center In 2023
  Kourosh Delpasand Amir Fakhraei Zohreh Kazempour kalshatri Enayatollah Homayi rad Doreen Aghajalani Shirin Maafi kalorzi Mohammad Nooryan مرضیه  آزادگان
  10.61186/ahrar.45871.4.7.1
• Open Access Article
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  18 - Designing and validating the ideal model of human resources training in the social security organization in order to improve the quality of services
  Hadi hassanzadeh Ghaffar Tari hossein bagaea
• Open Access Article
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  19 - Investigating the impact of employer satisfaction on the responsiveness and quality of electronic services through the mediation of employer trust in small business workshops in Shazand city
  فتانه یاراحمدی رضا بادرستانی
• Open Access Article
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  20 - Designing and validating the ideal model of human resources training in the social security organization in order to improve the quality of services
  Hadi hassanzadeh Ghaffar Tari hossein bagaea