List of Articles service management Open Access Article Abstract Page Full-Text 1 - Model to improve banking by Using customer knowledge management and Mobile Banking and Its Impact on Customer Loyalty narges rezaei malek Open Access Article Abstract Page Full-Text 2 - A model for improving banking services using customer knowledge management and mobile banking and examining its impact on customer loyalty in Bank Mellat narges rezaei Mohammad rezaei Open Access Article Abstract Page Full-Text 3 - Explaining the legal framework of the constitution and the law of civil services management decisions N.J.I.I Ebrahim Azizi